I agree with McGiiver...
We're not questioning whether or not he is a "good guy", but he's a lousy businessman... and about the "best" thing you could say about him is that he is one really THOUGHTLESS individual who doesn't seem to care how much he upsets and angers his customers.
If he keeps doing what he's doing to people, he'll finally P.O. a hothead and that hothead will hand ol' Lee a large can of "whupp-azz"... it's ONLY a matter of time, not "if", but "when".
His "excuses" for not responding to many different requests, emails, phone calls, etc., doesn't have the "ring-of-truth" to it... when someone "ducks" THAT much and THAT hard, there's a lot more to it than meets the eye!!!
I'm SURE glad I don't have any of my guns at his shop... !!!
Strength & Honor...
Ron T.