I called about a spare barrel not fitting my action. It would close but not lock up. The guy on the phone said send it in and they'd fix it. I paid the shipping to NY.
Sounds to me that you took advantage of a company in transition, and slipped one by them? Care to explain?
My take from your words.
"I called about a spare barrel not fitting my action."
= They were under the impression that this was a barrel that they had fitted previously???
"It would close but not lock up."
= Did not lock up on the action that it was previously fitted to???
"The guy on the phone said send it in and they'd fix it."
= They would FIX something that was their fault??? They did not say fit this barrel you purchased second hand that was never fitted to your action???
"I paid the shipping to NY."
= You took advantage of them, since they thought that it was their fault that the barrel did not fit, and they paid to ship your rifle back to you??? And worse than that, you let them and are bragging about it???
Remington went out of their way to fix a problem that wasn't their fault at no cost to me. Turn around time was less than 15 days including shipping time both ways.
"Remington went out of their way to fix a problem that wasn't their fault at no cost to me."
= Your right, it wasn' their fault, and it wasn't a FIX, but it sounds to me that you made it look that way to take advantage of them??? Others here have legitimate problems that Remington did cause, and you are slipping a fast one by them and going to the front of the line by making them think that they were the reason your second hand barrel didn't fit your action???
"Turn around time was less than 15 days including shipping time both ways."
= Again, taking advantage of a situation while others have legitimate problems, you condemning them for it, while rubbing their noses in your dirty deal???
I got mine back in 12 weeks with a smashed front sight, the wrong recoil pad, and the bore of a muzzleloader that hadn't been cleaned after they test fired it two and a half weeks earlier. They're scrambling to try and fix it all but it ain't fixed yet...
Had that barrel been fitted by H&R originally Swampman?
No
H&R only fitted barrels they sold. And they charged a fitting fee per barrel of $15 for the ones they sold, when they sold them. Has Remington changed that? Buying a used barrel and getting them to fit it for only the cost of shipping would mean they made ZERO on the transaction.
Exactly Kevin, that is the reason for all the questions above. I know they would fit a second hand barrel to an action per Quicks response, but they charged you a fitting fee. I think they were led to believe that they had previously fitted this barrel and someone wanted to take advantage of the situation while the chaos of transferring records from one plant to another was there???
Swampman,
Did this transaction really take place, or are you just trying to blow smoke up somebodies keester??? If it did, you must be really proud of yourself for pulling one over on "The Best Company in the WORLD"
You must have an invoice or repair ticket???
I've said enough, but I would like to hear the answers to YOUR WORDS before I get banned for calling you out?
Sorry in advance Quick, but I smell a Swamp Rat!