I received this and thought you might be interested. I never sold my Predation as soon as I receive the return shipping label its going back...
Dear Valued Customer,
We have discovered some charging issues involving our Model #789 Predation Game Caller in that some units will not initiate the charging process if the battery voltage drops too low, and some units will indicate “charge finished” on the LCD quickly after the charging cycle has begun.
These problems have been found in units that have the brown tree bark effect sold from the end of 2006 through 2008. If you have a brown tree bark style Predation with either of these problems, we are requesting that you return your unit for exchange with a newly designed unit which will be promptly returned to you, freight prepaid. To receive a prepaid UPS return label for you to use in sending your Predation to Western Rivers, please call 1-866-965-0494.
After receipt of your returned unit, a replacement will be sent to you promptly, please allow 2-3 weeks for the replacement to arrive after you have returned the initial unit. If you would like to check on the status of your returned unit, please contact Western Rivers at 1-866-965-0494.
We apologize for this inconvenience and trust that you are satisfied with our offer.
Sincerely,
Brian Robinson
President
Western Rivers, Inc.
