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Author Topic: lyman did me right....  (Read 607 times)

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Offline myronman3

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lyman did me right....
« on: May 21, 2007, 07:19:02 AM »
broke a part, one call and a replacement is on the way free of charge.  very happy here.
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Offline Cat Whisperer

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Re: lyman did me right....
« Reply #1 on: May 21, 2007, 03:21:19 PM »
Let's hope this is a trend.

What part?
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Tim K                 www.GBOCANNONS.COM
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Offline Cheesehead

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Re: lyman did me right....
« Reply #2 on: May 21, 2007, 05:28:47 PM »
Very nice.

Cheese
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Nothing in the world is more dangerous than sincere ignorance.

Offline myronman3

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Re: lyman did me right....
« Reply #3 on: May 22, 2007, 02:56:12 AM »
it was the nut that holds the sizing die in place. 
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Offline gutshot_again

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Re: lyman did me right....
« Reply #4 on: May 22, 2007, 03:02:18 PM »
last few years they've treated me right also.  Repaired one of their autoscales that I bought used (and told them so) that was damaged in shipment for no charge. Also one call and they sent me the screw on the bottom of an obsolete hollow point mould - again for no charge.  Both times not their fault and they still fixed it.  They must be taking lessons from RCBS.
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Offline myronman3

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Re: lyman did me right....
« Reply #5 on: May 23, 2007, 07:06:37 AM »
yes, it is nice to see.  i know their reputation was been iffy and i expected to pay for the part, needless to say i was surprised.   but in fairness,  they did me right and i felt i should put that out there for others considering a purchase of their products.   information like this is the kind of stuff i look for before i deal with a company.   companies that stand behind their products always get my business when compared to those that dont back them.    many times that is what makes the difference between a sale or not. 
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