Author Topic: For those in doubt or who bash Ruger's customer service  (Read 768 times)

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Offline Flash

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For those in doubt or who bash Ruger's customer service
« on: September 09, 2007, 06:16:24 AM »
This gun looked like it hung from one of those "Just Married" car bumpers with pitting and scratches. Here is a before and after. $50 and 5 weeks later.



Never doubt Ruger's customer service.
What doesn't kill us, makes us stronger!

Offline K.K

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Re: For those in doubt or who bash Ruger's customer service
« Reply #1 on: September 12, 2007, 02:33:20 PM »
I agree. I only had to send one Ruger in for service, and they fixed it adn replaced stuff that I didn't even ask for. All for free! I've always been a Ruger fan, and always will be.

Offline crow_feather

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Re: For those in doubt or who bash Ruger's customer service
« Reply #2 on: September 12, 2007, 03:07:07 PM »
I had a 45/45ACP single action.  It wasn't accurate enough for me and the barrel was corroded by military ammo. (my fault)   I received the pistol back with a new barrel, a target shot at 15 yards (I think) and no charge.  Ruger  is beyond belief when it comes to customer satisfaction.
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Offline Coyote Hunter

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Re: For those in doubt or who bash Ruger's customer service
« Reply #3 on: September 12, 2007, 05:48:29 PM »
Ruger service is outstanding.

MBoth my hunting buddy and myself bought used Ruger .357 Mag revolvers.  His was an older model that needed the safety upgrade and a new hammer spring.  He sent it in, they fixed it quickly and sent it back, no charge.  Mine had a bent basepin whigh they replaced for free and sent back, again no charge.  And Ruger paid the return shipping in both cases.
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Offline zasxcd

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Re: For those in doubt or who bash Ruger's customer service
« Reply #4 on: September 18, 2007, 05:52:50 AM »
I bought a used Security-Six stainless in .357, and the first time I had it at the range (I was shooting .38SPL +P ammo) the barrel broke inside of the frame. I think some previous owner put in a replacement barrel and over-tightened it, causing the barrel to break. My gunsmith sent it to Ruger for me to get a quote for fixing it, and it came back 4 weeks later with a completely new barrel, no charge, including shipping. Can't beat that!!
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