My catalytic converter went bad and made the truck un-drivable. This was, I think about 6 months after I bought it. I took it back to the dealer I bought it from and he said it would take two weeks to get a new one. I called around to other dealers and got the same story. I called Chrysler and they said they would call the dealer about paying for a rental car but only for a week. Since this happened on a weekend, I already had rented a car so I could go to work on monday.
I eventually got a call that my truck was ready, coincidentally one day before I believe the lemon law would have gone into effect and they would have had to take the truck back. The cashier asked if I gotten a rental car and I presented my receipt from the rental car company. The cashier said I had to use their rental car company. I calmly explained to her that a.) no one had told me that and that b.) since this happened on on a weekend did they expect me to not get a car to go to work on monday? She took my receipt and said that she would see what she could do, which was of course, nothing.
Bottom line, I ended up paying more for my "warranty" repair than I would have by simply getting an off the shelf cataylic converter and having it installed. Why didn't I? Catch-22, that would have voided my warranty. I wanted to dump the truck then and there but it had already dropped several thousand dollars in "blue book" value.
About a year ago, I had a switch on the cruise control go out. Same story, two weeks to get a part. At least this time I could still drive my truck.
My assumption is that this is some college-boy business-major nonsense about not warehousing stuff to save money. Congratulations, you saved the company $2.50 by not warehousing the parts my truck needed. Congratulations, I'll never be so stupid as to buy from you again. Coincidentally, I saw a co-worker who owned a Dodge Ram show up in his new truck the other day. A Ford.