Kel-Tec customer service is top notch. I recently purchased a PF9 that had problems feeding rounds. It would jam rounds and sometimes kick the mag out after each shot. I contacted customer service and they paid for me to ship the pistol back to them, they replaced the mag release, ejector, and a couple other things as well as re-testing the action of the gun. It was then sent back to me and has worked perfectly since. All free of charge! That's the way to keep customers!