Author Topic: Garmin HCx update Aug 21st.  (Read 1851 times)

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Offline victorcharlie

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Garmin HCx update Aug 21st.
« on: August 26, 2008, 12:33:34 PM »
The date hasn't been updated on the selection page so drill down.

New update available Aug 21st 2008:

http://www8.garmin.com/support/blosp.jsp

Change History
Changes made from version 2.60 to 2.70:

    * Improve distance calculation in odometer.
    * Fix system freeze issue.
    * Fix shutdown issue when browse detail map.
    * Correct user grid.
    * Disable route calculation icon when GPS is off.

Just applied the update to my HCx, no problem encountered.
"Extremism in the defense of liberty is no vice. Tolerance in the face of tyranny is no virtue."
Barry Goldwater

Offline Siskiyou

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Re: Garmin HCx update Aug 21st.
« Reply #1 on: August 27, 2008, 03:56:30 PM »
Now that you have been using you new gps for ¾’s of a year what are your impressions.  The keys areas would be reception in the heavy Tennessee canopy, battery life, the ability to store large mapsets, and whatever else?

Did your unit suffer any of the reported problems the update targeted?
There is a learning process to effectively using a gps.  Do not throw your compass and map away!

Boycott: San Francisco, L.A., Oakland, and City of Sacramento, CA.

Offline victorcharlie

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Re: Garmin HCx update Aug 21st.
« Reply #2 on: August 28, 2008, 02:11:52 PM »
I like it really well, and I don't loose reception any time in the mountains.

Did I suffer any of the problems?  No, not really, but I took a walk today and it's still a problem when going under 2 mph.

Battery life is much improved over the Etrex.  As far as mapsource mapsets, I've got the entire lower 48 loaded on a 2gb card with 512mb left over.

 
"Extremism in the defense of liberty is no vice. Tolerance in the face of tyranny is no virtue."
Barry Goldwater

Offline victorcharlie

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Re: Garmin HCx update Aug 21st.
« Reply #3 on: October 14, 2008, 02:29:22 PM »
Track log doesn't work right either....so yes, I've got the problem.....I was standing still today and the arrow on the map just kept going......tracks are way, way off, took a walk today on a clear trail with not much cover....left tracks 80 feet apart on the way back...........sat shows accuracy at 11 feet but the circle is about 80 feet.

These problems only seem to show up at walking speeds.....

Garmin hasn't fixed it yet......
"Extremism in the defense of liberty is no vice. Tolerance in the face of tyranny is no virtue."
Barry Goldwater

Offline Siskiyou

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Re: Garmin HCx update Aug 21st.
« Reply #4 on: October 15, 2008, 09:16:31 AM »
I followed your link back to the update page that list updates by units.

You may have done this but incase you have not I suggest that you download and use Garmin’s Web Updater.  http://www8.garmin.com/products/webupdater/howtoinstall.jsp

The update identifies the Garmin Gps connected to it and brings up both updates for Software Version and GPS SW Version.  I believe one is for the chip functions and the other for Garmin software functions.  I am guessing a little bit here, but I have read that the chipmakers at times issue software updates for the chip installed in the unit.

Back in the days of the Blue Legend there was only one up date for the unit, but with the advent of upgraded high sensitivity chips there has been two upgrades at times.

Normally Web Updater has given me the updated Software Version first, and then it offers up the second update after the first one has downloaded.

I believe there has been new updates to Version 2.80 and 2.80.  Check it out.
There is a learning process to effectively using a gps.  Do not throw your compass and map away!

Boycott: San Francisco, L.A., Oakland, and City of Sacramento, CA.

Offline victorcharlie

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Re: Garmin HCx update Aug 21st.
« Reply #5 on: October 16, 2008, 12:16:38 PM »
2.80?  I'll have a look!

Yep, released October 13th!

You da man siskiou......

Yes, the web updater also loads chip code.
"Extremism in the defense of liberty is no vice. Tolerance in the face of tyranny is no virtue."
Barry Goldwater

Offline victorcharlie

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Re: Garmin HCx update Aug 21st.
« Reply #6 on: October 16, 2008, 12:23:47 PM »
Installed.  The release notes didn't say anything about fixing this problem, but hey, lets hope so!
"Extremism in the defense of liberty is no vice. Tolerance in the face of tyranny is no virtue."
Barry Goldwater

Offline Siskiyou

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Re: Garmin HCx update Aug 21st.
« Reply #7 on: October 17, 2008, 07:23:54 AM »
From a historical stand point I have encountered a fix in a Garmin software update that was not apparent in the release notes.  My friend Mike thinks that is Garmin’s way of fixing a problem without acknowledging there was a problem.

I have to give credit to Garmin in working with me on the large mapset, download for the 530HCx.  They replaced two units because I could not successful download a large mapset.  I could successfully download around 1MB worth of maps.  No such problem with the third unit and I was able to do the full 2025 maps.  When I updated Mike’s 530HCx with the latest software update in took a full mapset.

I am now happy with the 530HCx.

Hopefully Garmin gets it right in the other units.
There is a learning process to effectively using a gps.  Do not throw your compass and map away!

Boycott: San Francisco, L.A., Oakland, and City of Sacramento, CA.

Offline victorcharlie

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Re: Garmin HCx update Aug 21st.
« Reply #8 on: October 17, 2008, 12:19:24 PM »
I didn't get to walk with the gps today, but it now has a display problem while driving.

The arrow is behind the actual location.

Also, as I pulled into my driveway (with a set way point)  The gps put me on my neighbors road (long driveway), a couple of hundred feet or more away placing me at the wrong location.

What's happened to Garmin?  They outsourced the code writing to India or something?

My GPS problem might be fixed, but now they have other problems.

I'm thinking of leaving the chip code at 2.8 and loading the old 2.7 software.......

"Extremism in the defense of liberty is no vice. Tolerance in the face of tyranny is no virtue."
Barry Goldwater

Offline Siskiyou

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Re: Garmin HCx update Aug 21st.
« Reply #9 on: October 17, 2008, 03:51:43 PM »
Ouch!  Long ago I ran into the same problem with the old Blue Legend.  In the long past I had a habit of saving the different updates incase I need to drop back.  I have not been doing that since using Web Updater.

Another alternative is try loading the update a second time and see if it works.

I have found that every once in a great while in my retirement job that after they update the system that a bunch of fixes follow. 

I have given up lately on Gamin’s online support, but have been successful using there free support number.  But there is a trick to it.

1.   I have the gps in question at my phoning location.
2.   I have computer on so I can entertain myself while waiting.
3.   Before making the call I make a trip to the bathroom.

My wait has been as short as two or three minutes and as long as 20 minutes.  A recording keeps coming back giving the caller an estimated wait time.  Normally the wait time is shorter then the estimate.

A positive thing about the contact is that the service representatives I have talked to speak George Washington’s English.

Fortunately you have the expertise to deal with the problem.
There is a learning process to effectively using a gps.  Do not throw your compass and map away!

Boycott: San Francisco, L.A., Oakland, and City of Sacramento, CA.

Offline victorcharlie

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Re: Garmin HCx update Aug 21st.
« Reply #10 on: October 18, 2008, 03:53:38 AM »
I've been reading about the HCX problems for a long time now mostly on groundspeak forums.  It appears the new Colorado units which use the same chipset as the HCX are experiencing many of the same problems.

What bothers me, is I loaded the new code and noticed the problem right away while driving.

Where's the quality control?  Garmin's testing procedures seem to have gotten very poor.  Did Microsoft buy them?

"Extremism in the defense of liberty is no vice. Tolerance in the face of tyranny is no virtue."
Barry Goldwater

Offline Siskiyou

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Re: Garmin HCx update Aug 21st.
« Reply #11 on: October 18, 2008, 01:38:43 PM »
Consider:

Calling Garmin Support and discussing the problem.  If they cannot give you a fix see if they will give you a RMA number to return your current unit for exchange??

I think it might be a close call because you are approaching the drop dead time on your one year warranty.  I believe you get a new 90 day warranty on the replacement.

I am not saying a new unit will fix the unit, but it took three 530CHx units to correct the issue I was having.  Within a few weeks of receiving the last replacement unit they published an update that fix the problem on a friend's unit.
There is a learning process to effectively using a gps.  Do not throw your compass and map away!

Boycott: San Francisco, L.A., Oakland, and City of Sacramento, CA.

Offline Siskiyou

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Re: Garmin HCx update Aug 21st.
« Reply #12 on: October 18, 2008, 07:42:31 PM »
Saturday afternoon I received a phone call from a law enforcement officer who works in a rural area.  He asked for my recommendation on a gps.

His work environment includes tall timber, oak woodland, numerous lakes, and rocky mountaintops.  He wants to use the gps in his patrol unit mounted on the dash or use a vent mount. 

I did not recommend the Garmin Colorado what has had some issues, but is healing fast because of numerous software updates, nor the Oregon because of cost.  I did not recommend the current eTrex crop because of issues that Victor Charlie has identified.  This officer needs a tried and true gps unit.

I gave him a couple of options. The two units share the same operating system.  They have been around long enough that most of the bugs have been worked out and the price spread between them is just a few dollars depending the vendor.  In addition they cost less, then the newer models.

I recommended the GPSMap60CSx or the GPSMap76CSx.  I told him my preference was the 76 series because they float and the 60 series sinks.  I would say that sixty percent of this officer’s work loaded is within a mile of a lake or river. 

The high sensitivity receiver shared by the units work great in the forest.

City Navigator software and U.S. Topo 2008 can be loaded on the units.  When chasing down the bad guys in their neighborhood the officer can plug the address in and autoroute to the address.

A gps has become a critical tool for rural officers.  Today a State Fish and Game Warden was overheard providing a dispatcher with the Lat/Long from his gps unit.  The purpose was to have the information input in the CAD (Computer Aided Dispatch) and determine if the location was State wildlife land, National Forest or Private.

My theory is that if you start out with a product that most of the bugs have been worked out, the learning process is faster, and a lot of frustration is avoided. 
 
There is a learning process to effectively using a gps.  Do not throw your compass and map away!

Boycott: San Francisco, L.A., Oakland, and City of Sacramento, CA.

Offline victorcharlie

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Re: Garmin HCx update Aug 21st.
« Reply #13 on: October 19, 2008, 03:28:12 PM »
Yes, a 60, or 76 seems to be free of issues.
"Extremism in the defense of liberty is no vice. Tolerance in the face of tyranny is no virtue."
Barry Goldwater

Offline Siskiyou

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Re: Garmin HCx update Aug 21st.
« Reply #14 on: October 23, 2008, 02:53:38 PM »
I've been reading about the HCX problems for a long time now mostly on groundspeak forums.  It appears the new Colorado units which use the same chipset as the HCX are experiencing many of the same problems.

What bothers me, is I loaded the new code and noticed the problem right away while driving.

Where's the quality control?  Garmin's testing procedures seem to have gotten very poor.  Did Microsoft buy them?



You might getting close, there were rumours sometime back that Garmin and Microsoft were look at a partnership.
There is a learning process to effectively using a gps.  Do not throw your compass and map away!

Boycott: San Francisco, L.A., Oakland, and City of Sacramento, CA.

Offline victorcharlie

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Re: Garmin HCx update Aug 21st.
« Reply #15 on: October 24, 2008, 12:24:18 PM »
Actually, it appears they have fixed the drift and odometer errors.

And if I set the unit to off road, not follow road, then it puts me closer, but still not jiving with mapsource.

However, when running an off road route it appears to be within the margin of error.

Honestly, there are so many ways to set it up, it might be a user problem but IMO, the interactions between the settings need to be isolated more.  I'm a fairly savy point and click guy and I can see that the sophistication of the device might be creating problems by not being more user friendly.

Does that make sense?
"Extremism in the defense of liberty is no vice. Tolerance in the face of tyranny is no virtue."
Barry Goldwater

Offline Siskiyou

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Re: Garmin HCx update Aug 21st.
« Reply #16 on: October 24, 2008, 07:26:48 PM »
Actually you make a lot of sense.  Knowing you are an old hand using the Legend and then upgrading to the LegendHCx you are many steps ahead of new owners.  Your knowledge of computers is an advantage. 

I recommend the novice stick with defaults until they have a few miles under their soles while using a gps.  I agree that the enter actions between different options need to be tracked.  I believe when changes are made on the Map Setup page that limit the changes at one time, and get out immediately to observe what your changes have done.

The Map Setup offers over twenty options and numerous more secondary options.  If you make changes that upset your cart go back to the default mode.

The new units offer a lot of menus for each function.  The Rino gets a little more complex because of numerous options the user can select for the radio side of the unit.  When my hunting partners and I got together recently I went to each menu item and standardized the units.  That way apples were apples, and oranges, were oranges. 

I describe a gps as a handheld computer, which receives signals from satellites. 

I recently gave a brother my 76C.  One of the things I did before giving it to him was set the different options in the same general format as my remaining units have.  The key accompanying item that went with the unit was the manual.  While I found the manual helpful it is not all-inclusive. 

Frankly I was surprised and pleased the other day over lunch when he said that he had been reading the manual.

My wife keeps saying she supports my gps hobby because it keeps my mind active.  Which brings up the comprehension rate.  My #3 granddaughter seems to be dialed into Garmin gps units.  I have had her out geocaching a few times, first using the Legend, the 76C, and then the 76Cx.  She did not have any transition problem between the three different models.  It was give her the gps, turn her lose, and grandpa better have his running shoes on. 




There is a learning process to effectively using a gps.  Do not throw your compass and map away!

Boycott: San Francisco, L.A., Oakland, and City of Sacramento, CA.

Offline Siskiyou

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Re: Garmin HCx update Aug 21st.
« Reply #17 on: October 31, 2008, 03:57:05 PM »
Drift, inaccurate maps, or extremely steep country.  When you are standing at the top of a cliff or the bottom of a cliff you can get the same Lat/Long or UTM from your gps.  A S&R member in Wyoming first pointed this out to me years ago. 

Yesterday I headed for the High Country to explore some new ground.  I head out in the early morning darkness the Garmin Street Pilot c550 operating on the dash, and the Rino 530HCx operating in the center console of the pickup.  The Rino was loaded with Topo US 2008 and the c550 with City Navigator. 

I had about seventy miles to go on one of California's more rural State highways into canyon country, across ridges, and along a river in a steep canyon.  The c550 on the dash was very visible and the depiction of my vehicle on the roadway was on the mark.  At two or three pullouts I checked pointer and track created on the screen of the Rino.  I was tracking on the highway. 

Tracking on the screen of the c550 I could have “almost” steered by watching the screen.  The view of the highway gave me clear warning of approaching hairpin curves. 

The relationship between the unit maps and the Forest Service road I turned on to was way off.  The road is a low maintains road and I suspect in has not been resurveyed since it was first lay-ed out.  Most likely this road started out as a wildlife and Native American trail.  Going from the ridge tops in this country to the river bottom is tough because of cliffs and steep slopes.  Even the gold miners choose a different way into the area.  It was not until the timber lobbyist convinced Washington that a route was found to the ridge top.  It took a few switchbacks that were stacked on top of each other to get up on an East-West ridge.  As I progressed up each switchback I was eating my own dust, which was flowing upslope.  When I got to the top of the switchbacks I got out and enjoyed the view.

My next step was to check the Track, which had been created on the Rino.  The track departed from the map in more then one location more then 100-feet.  As I had proceeded up the road and hit a switch back I would check the screen.  The switch back created using the Track tool was correct.  The switchback on the map was incorrect.

The c550 using City Navigator was all over the place.  At times it was on the mark and other times it was off.  I proceeded out the East-West ridge to about the 7000-foot elevation and the c550 was good at displaying the Forest Service road numbers.  But there were a number of minor logging spurs that did not show on the screen.  I believe the spurs were upgrade from 4x4 trails to graveled logging roads in the 1980’s.  Switching back and forth between City Navigator and US Topo 2008 on my computer showed the spurs on US Topo 2008.  A few spurs did not show on City Navigator.

A review of my National Geographic California Series 4.0 shows the road coming in from the East and deadening on the ridge top and not dropping down in the series of switchbacks to the State highway.



The results very from the results which I collected on a National Forest 250 miles North of yesterdays locations.  The bottom line is that I feel the mapmakers did a better job on the Northern Forest then those who created the maps on the Southern Forest.  My conclusion is this is a mapping accuracy issue and not a gps issue.   Satellite reception with both units was very good with the high sensitivity receivers.

I found a couple of certified BLM corners between a patented mine and National Forest land.  When comparing a Forest Map, the survey markers, and the gps I feel that the gps was accurate.  The only tool I wish that I had with me was my Rotary azimuth Plotter.  I could have taken a bearing on a couple peaks and plotted my location on a map.

Is the lock on road option in Gamin's gps units a partial answer to mapping problems?



·   A little side note:

A week ago a couple called 911 because they had become disorientated while out hiking.  They had hiked from a trailhead upslope, crossing the Union Pacific tracks and continuing upslope to a high mountain lake.

On their return to the tracks they could not find the trail on the far side of the tracks.  This was a very stressful time for the couple.  I am sure the most basic gps unit in Track mode could have saved their marriage a lot of stress. 

When I head for the woods my gps unit is in the track mode.  It is simple enough to track back. 

https://buy.garmin.com/shop/shop.do?cID=144&pID=8705#

Magellan's basic gps unit is the Triton Series 200.

http://www.tigergps.com/magellantriton200.html

A contact of mine that works in the area told me every few years somebody misses the trail on the far side because it is slightly offset. 

I suspect the male half would have been happier to pull out a gps and navigate them back to the car, rather then taking the heat for getting them lost.  Another downside is that because of the stress they suffered, he might have lost a hiking partner. ::)
There is a learning process to effectively using a gps.  Do not throw your compass and map away!

Boycott: San Francisco, L.A., Oakland, and City of Sacramento, CA.