Hope you have better luck than I did trying to contact the guy.
Over a period of about two years, and probably a total of a five or six times I've emailed him with detailed questions that would only require a one sentence response, and never gotten a answer, and I called him at least four times, at different times, but have always gotten an answering machine and I left messages, but still no contact....What's up with that?
I understand he is a guide in Alaska, and that this business is more of a sideline, but it seems if you run an add for a legitimate service on the internet and give an Email address, and phone number to place orders, you should at least attempt to answer inquiries, especially if you go through the trouble to place such an add.
I've since moved on from that endeavor, and I wish him well!