I am probably not the right person to answer definatively, but something is either broken or binding, as this should not happen. Unless you are handy enough to take the gun apart, I would guess that a trip to FA is called for, unless you know of a gunsmith that can pull one apart. The only suggestion that I might offer you to try yourself would be to remove the grips, put on the safety glasses, and thouroughly rinse the inside of the action with brake cleaner. Use the tube on the nossle, through all of the openings that you can access. Around the gate, into the trigger area everywhere, while working the gate. It there is perhaps some crud or debris causing things to hang on the inside, perhaps the pressurized cleaner will dislodge it.
Craig