Author Topic: Mueller Optics five stars for service!  (Read 553 times)

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Offline moorepower

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Mueller Optics five stars for service!
« on: October 19, 2010, 07:33:14 AM »
I just got off the phone with Dave at Mueller Optics. I bought a USED 8X32 target scope, with NO original receipt. When prepairing to mount, I noticed 3 cracks on the center lense. I called the service line, and asked Dave if it could be repaired on my dime, as I did not purchase new, and did not have original proof of purchase. I made sure that under no circumstance did I expect them to pay. He told me to send in with $12 for return freight, and that they generally just send out a new scope! I am in need of a couple of varmint scopes, and now I know what they will be. 2 Mueller APT scopes. My hat's off to Mueller and Dave.

Offline jasonprox700

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Re: Mueller Optics five stars for service!
« Reply #1 on: October 19, 2010, 08:23:26 AM »
That right there is exactly how companies get customers for life!  With that kind of service, it's hard to steer away from them.

Offline moorepower

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Re: Mueller Optics five stars for service!
« Reply #2 on: November 14, 2010, 03:44:40 PM »
I got the new one back, as promised in record time. An APT is next on my list. Thanks Mueller!