Author Topic: Question about returning 2 Handies  (Read 525 times)

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Offline KC8GOE

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Question about returning 2 Handies
« on: September 28, 2011, 06:39:28 PM »
A few months ago I purchased 2 H&Rs with CAC receivers, a .357 Mag with 18½” bbl. & open sights also a .22LR Sportster with open sights, both have their troubles. The .357 needs the rear sight moved to the left till 1/3 of it hangs in the open to hit point of aim with either .38 or .357 factory loads. The .22 will not eject spent shells. Tried different brands LRs, Shorts &  CBs. Empties can be easily plucked out with fingers. Pointing the barrel up they will just about fall out on their own. Tried polishing, cleaning, dry chamber, lightly oiled chamber to no avail. Was disappointed & set both guns aside. Decided today to call factory. A girl, who gave her name as Sarah, answered the phone. I told her about the .357 first, she said to send it in & they would look at it. Then I told her about the .22, she put me on hold then came back & told me their rifles had extractors, not ejectors & the gun was supposed to be that way. I own 12 handies & 8 acc. bbls. This gun has an ejector, as I believe all Sportsters do. To make a short story longer I said forget the Sportster & asked if she could send me a shipping label, she said she would. My question is can I send in both rifles with this shipping label enclosing a letter for each rifle explaining the problems. Thanks - Bill
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Offline montveil

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Re: Question about returning 2 Handies
« Reply #1 on: September 29, 2011, 04:37:42 AM »
I would send the 357 alone as anything you do might screw up your repair time.
I would call customer service back and explain you Sportster problem and handle it as a separate situation so as not to confuse anything.
I have a Sportster in 22 mag and it does have an ejector BUT my 223 does not
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Offline PHATINJUN

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Re: Question about returning 2 Handies
« Reply #2 on: September 30, 2011, 06:43:53 AM »
Have you looked in the FAQ's for the ejector problem . I understand if you just want the factory to fix as it's a new gun and you should not have to fix it but... you may be able to take care of your  the problem yourself. As far as the sight problem by all means send it in. They are supposed to shoot these at factory but probly just drop them in a jig and fire them 3 times and if poi is 2 inch or better never look down the sight. Kurt
Deceased 2/16/24
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