Hey LedLobber ! I have had 3 788s, still have one, regret selling the other 2, love the one I still have ! And an 870 Express...
Well, today turned out pretty good. It wasn't their fault that my gun broke while being proofed, that's what proofing is supposed to test for. I'm glad it happened there, not here ! Brian56 has been awesome, gave me good directions to get a SR, and had me mark the box to his attention so he can fix it personally !!! Awesome, what a guy !
I talked to Fred in Customer Service, he took the info and wrote it up. I told him I hoped they would give me a pre-paid shipping label. He said "...well, we try to help people out...". I got the SR email immediately. By the time I had it all packed up, the pre-paid label was in my inbox !
As soon as I can get it to a UPS drop-off, it's back to Ilion ! This gun travels way more than I do...