**Solution for OP**
I have just fixed this same issue in my Mark II. I had forgotten i had the same problem 20 years ago.
Ruger was correct, if the hammer pivot pin drift out of engaging the far side hole, even just slightly, it will cause the bolt drag problem. It doesnt seam like such a small distance would make such a problem, but it does. They reseated it, but if you removed your left grip panel after getting it back, i am sure your pivot pin backed out just slightly, causing the issue to come right back. My gun is also about 1994 vintage, i suspect they had some short pins or wide frames go out around this time.
The trick is when reassembling the gun, place your thumb over the large head of the pivot pin, verifiying that the far side is actually lined up and engaged in its hole. Immediatly replace the left grip panel and screw it down. The grip panel holds the pin from popping out and causing the bolt drag.
On my gun, this pin is little too short, if i even cycle the slide, or pull the trigger with the left grip panel off, the pin will slip out of the hole, just slightly. I plan to either buy a replacment pivot pin, hopefully it is longer, or i will machine one that is 1mm or so longer. For now everything works fine, as long as the pin is seated fullyand the left grip installed.
There is a great trouble shooting page here, your problem is #8:
http://guntalk-online.com/TroubleshootingPage.htmI hope this helps.