I've sent and received, combined, hundreds of truck shipments. The procedure to track your shipment has been the same across all carriers I've used, for decades. The shipper gets the "pro" number from the driver when the shipment leaves; this is the same as the "tracking" number used in UPS, Fedex etc. All shippers have websites, with one page for tracking. Put your pro number in there and instantly it tells you where your load is, ETA etc. If you are unfortunate as to be without a pro number, go back to shipper and get it. No competent business I know of would fail to keep the pro number of a shipment, at least until it reached its destination.