Author Topic: H&R customer service (Read 574 times)

hvacman · « **on:** June 16, 2004, 03:17:19 PM »

Does H&R sen an email notification that they have recieved your gun and will be working on it? UPS delivered it last Thursday and so far I've heard nothing, is this typical ?

MSP Ret · « **Reply #1 on:** June 16, 2004, 03:37:54 PM »

I have never received an e-mail notification, I have always gotten a letter/postcard (so-called snail mail) about 2 weeks after the they received the gun. I checked this by sending in a receiver USPS Priority Mail (it got there overnight!!) with delivery confirmation, which gave me the date and TIME it was delivered. I received a letter almost 14 days later saying they had received the gun....for what its worth....<><.... :grin:

hvacman · « **Reply #2 on:** June 16, 2004, 04:14:27 PM »

thanks that takes the mystery out of it.

Big Blue · « **Reply #3 on:** June 16, 2004, 04:18:11 PM »

Quote from: hvacman

thanks that takes the mystery out of it.

Not really, it still leaves the mystery of why it takes so long to let you know they received your rifle.
Don

MarkA · « **Reply #4 on:** June 16, 2004, 04:37:35 PM »

Just give 'em a call, have your SN number ready and they will tell you what they know. However, next time I am just gonna follow it on the UPS site on the net and know they got it. But if you are anxious, give them a call!