Author Topic: Crestliner complaints  (Read 1075 times)

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Offline persistentprogrammer

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Crestliner complaints
« on: February 02, 2006, 05:53:22 PM »
Hi all, I recently bought a brand new Crestliner. Since I just paid over $20k for a boat, I of course looked it all over, and I'm disappointed. 1st of all, one of the four $225 seats had minor cuts from a razor blade. 2nd, there was a medium sized flat spot in the texture on my lower dash assy. 3rd, there was two marks in the paint from where the factory rested the boat on the freshly painted hull. 4th, the tachometer had a round piece of plastic stuck to the inside of the lens. 5th, the engine would not hold its trimmed position, it kept leaking down. And lastly, the quality of it was cheaply made, and there were drill shavings all over.

In all, I'm somewhat pleased with the overall design of the boat, and my dealer has been great. The dealer said they'd fix it all, but as with all boat repairs, it's taken a long time to get the parts and get it fixed. If the Asian or German market made boats for the USA, then I would have bought one of them. The Crestliner I bought reinforces that fact that major manufacturers in the USA still doesn't care about the customer, they seem to only care about the bottom line.

Offline Siskiyou

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Crestliner complaints
« Reply #1 on: February 05, 2006, 02:10:44 PM »
Without a doubt the dealer makes the boat buying experience.  I bought a boat from a dealer over 15 years ago and I was happy with the boat and the dealer.  A couple of years ago I went back to buy and new motor.  While the dealer ship flew the same flag a younger family member was running the business.  I was looking at boats and motors on display when I overheard a loud conversation coming out of an office.  The dealership had balanced a check to a supplier.  Nasty to say the least.  

Then a sales person started his sales pitch.  A major liar to say the least.  I left and have stayed out of their business.  They had grown big, but lost touch with the world.
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