Author Topic: Repair Turn around... (Read 295 times)

kufford · « **on:** June 22, 2005, 05:05:35 PM »

Some of you may be familiar with the difficulties I've had with my new Handi.

It's been sent in, and reached H&R on the 14th. I would imagine that it has been fixed and sent back? Should I call or email? What's the current service load like?

Thanks
Ken

Mac11700 · « **Reply #1 on:** June 22, 2005, 05:16:41 PM »

Give them a call in the morning to talk directly with them...that way you can get a time line on it...

Mac

kufford · « **Reply #2 on:** June 22, 2005, 05:43:05 PM »

lol... The only problem is the grouchy receptionist. Maybe I'll have the girlfriend do it.

Maybe I'll just wait...

quickdtoo · « **Reply #3 on:** June 22, 2005, 05:46:54 PM »

You can email them, they don't grouch then, they're just short with their answers! If you send it tonight, they'll reply in the am....ask for a tracking number when it ships....amd reimbursement for the shipping cost!!

hr1871@hr1871.com

Tim

kufford · « **Reply #4 on:** June 23, 2005, 05:59:04 AM »

I'll email. Thanks for the addy quick. They issued a call tag and picked up the rifle no cost to me. I've been impressed, except for the grouch answering phones.