I got an email back from summit stand today.
Ricky,
I am sorry to hear about the problems with the stand. The seat should have been sewn just like the others. The glue is just to hold it in place until it can be stitched. I would be happy to send you a replacement seat at no charge. You can just keep the other or dispose of it.
I have also sent the pictures over to our sewing department so they can take a look at the problem.
Thank you,
Tim Brewer
Product Support Manager
tbrewer@summitstands.com
Summit Treestands, LLC
My responce to this email
Tim,
The "replacement seat at no charge:. is a good start, I almost fell to my death because a defective part that should have been caught by quality control! This is the second problem I have encountered with Summit products. The first was with a set of side bags. On one of the straps, the snap was installed incorrectly and for me to be able to use the bag I had to replace the snap my self this was no real big deal just a pain in the butt. now the second problem (the seat) was serous. It could have killed me and it is about to put a damper on my deer hunting that starts the 26 th.
I am in the market for another stand and am trying to sell a few thing off so I could buy a Summit goliath, but with the 2 quality control issues I am seriously thinking about looking at other stands on the market.
Please feel free to contact me
XXX-XXX-XXXX
Ricky Poole
XXXXX XXXXXXXXX rd
XXXXXX, MD XXXXX