Okay, let's try this: (please don't take offense if I ask any very simple questions of you, as I do not know your skill level and experience).
When the case is fully into the die with the shellholder touching the bottom of the collet, look into the top of the die and see where the case mouth is. It should be +/- at the top of the collet. IF it is not there are two likely reasons 1) the die was made inproperly (not likely, but possible) or 2) the brass is a little short (most likely)
So.....did you trim the brass before you started loading it? Try taking a measurement and compare it with the Min/Max (1.320-1.330).