I sent in a 3x9x Nikon Prostaff which they recieved around the 31st of January. I checked it's status and they say it is on it's way back to my place. My complaint was that it would not hold zero under moderate use like being in the back of my truch in a plastic hardcase while the truck is being driven sensibly. Wonder if they fixed it, replaced it or say there is nothing wrong with it. Ialso sent in the 1.5x4.5 Bushnell that lost it's ability to hold zero and keep it's crosshair in the upright position after less than 30 rounds of 45-70 300 grain bullets pushed to 1900 fps the same day. They say it is in waiting for a tech to look at it still.