Well, here's a quote: DPMS=Don't Provide Much Service.
To put it bluntly, these people suck. Some folks seem happy with their rifles. After the way I was treated by their sales and service people, then the owner, I've done everything I can to warn people about this outfit.
Story: Agency allowed me to have personally owned AR, so I bought a Panther Carbine, heavy stainless barrel, detachable carryhandle, etc. With rear sight bottomed and front raised high as it would go without falling out ANY AND ALL rounds shot 6" high or higher at 50 yards! 100 was worse. Gun went back a couple times, finally, with good ol' ME eating the friggin' shipping, they figgered out they put the WRONG CARRY HANDLE on the gun. Carbines need a shorter carry handle (been so long, do I have that right....I think so). They were selling carbines with standard carry handles and that does not work.
Finally, got gun back, took to the range. ME, I am not bragging, but I have a benchrest quality bolt gun and can shoot. I know what I'm doing. Stupid gun had every conceivable brand of ammo shot through it incl diff weights, and NOTHING shot better than like 2-4" at 50 yards, and if memory serves correctly like 6" at 100........and STILL shot high! Again, if I recall right, twist was like 1-9.....so 62 grain bullets, 55 grainers, and slightly heavier stuff shoulda shot well. They had some BS test target the owner said he shot with Black Hills ammo that was like the size of a dime at 100 with a scope. My partner who is a sniper on a national SWAT team and former USMC sniper couldn't get anything to group out of the gun either.
This situation degenerated into an argument between me and Randy Luth, the owner of DPMS. When a guy no better than a used car salesman calls a 20 year police veteran AND a Marine sharpshooter a liar, you really need to think about doing business with the car salesman. Not only did he refuse to believe us, he REFUSED to honor their warranty and take the gun back with a complete refund. I told him he was getting the gun and if I didn't get ALL my money he'd regret it. He laughed. He kept like 15% for a "restocking fee". I sent an email via interoffice email to our 94 firearms instructors warning them away from Don't Provide Much Service.
I personally hate AR-15s. BUT, since I have to have one, I can tell you that we now have Colts, Bushmasters, and many individually owned other brands (Rock River, etc.). Colts customer service sucks. Bushmaster was a PLEASURE to deal with! First class completely. When they couldn't get something right on like 4 guns that had issues, "sorry, what can we replace them with FREE OF CHARGE?" :shock: How about some nice M4 type carbines instead? "OK, DONE.......FREE OF CHARGE WE EAT SHIPPING" :shock:
Sorry for the long post. I hate DPMS. I am not an AR guy (M1A all the way hooah), gotta have one, this was just my experience. DPMS won't take care of individual cops, Bushmaster bent over backwards to make things right.
Take care,
RR
