Author Topic: Starbucks?  (Read 572 times)

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Offline Cement Man

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Starbucks?
« on: December 02, 2006, 03:27:49 PM »
I love Starbucks coffee.  Just plain black coffee - actually the Verona, bold.  I don't know the first thing about cappuchino-latte-frappe, whatever.  I hate being behind someone in a line who is ordering that stuff too, but if that is the biggest problem I have, life is good.  Anyway, today I got my monthly chapter newsletter from a veteran's organization that I belong to, which included an article stating that some troops in Iraq had contacted Starbucks and had tried to order some coffee shipped there because they also love it.  The article alleges that Starbucks responded that they do not support the war or the participants and would not ship them coffee.
I just can't readily believe that Starbucks would take that position - not because I know anything about Starbucks (I don't), but it seems too radical, just poor business, and just downright wrong to respond to our service people that way.
Anyway, I sent Starbucks an e-mail today, inquiring about the veracity of that report.  I'll be interested to see if and how they respond.  There are always lots of myths and rumors floating around, I just don't know about this one.  I might have to find some other coffee............
CIVES ARMA FERANT - Let the citizens bear arms.
POLITICIANS SHOULD BE LIMITED TO TWO TERMS - ONE IN OFFICE AND ONE IN PRISON.... Illinois already does this.

Offline Haywire Haywood

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Re: Starbucks?
« Reply #1 on: December 02, 2006, 03:44:25 PM »
That's one of the rumors that's been going around the net for a long time.  No basis in fact whatsoever. I believe snopes has written it up.

Ian
Kids that Hunt, Fish and Trap
Dont Steal, Deal, and Murder


usually...

Offline Cement Man

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Re: Starbucks?
« Reply #2 on: December 02, 2006, 04:01:56 PM »
Ian,
You are right.  Not being the best net surfer, I didn't know how/where to check this story out.  I looked it up on Snopes as you indicated, also found one called "truth or fiction".  The story is not true.  I need to relay that to our newsletter editor. 
CIVES ARMA FERANT - Let the citizens bear arms.
POLITICIANS SHOULD BE LIMITED TO TWO TERMS - ONE IN OFFICE AND ONE IN PRISON.... Illinois already does this.

Offline Cement Man

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Re: Starbucks?
« Reply #3 on: December 04, 2006, 11:30:42 AM »
Received a prompt reply from Starbucks....................................  If interested, here it is.  A shame how some rumors get out of control. 


Thank you for taking the time to contact Starbucks regarding coffee donations to those serving in our armed forces.

 

Starbucks, our customers, and our partners (employees) respect the efforts of the U.S. men and women who serve their country in the military. Starbucks and its partners (employees) have consistently demonstrated their support of military personnel in a number of ways.

 

A few examples of their generosity include:

·         Each week Starbucks partners (employees) receive one free pound of coffee. On an individual, grass roots level, many partners (employees) in the U. S. have collected their free coffee and shipped thousands of pounds of Starbucks coffee overseas.

·         Partners in our Atascadero, California store sent their personal weekly allotment of coffee to troops in Afghanistan so they would be able to enjoy a little taste of home.

·         Our customer relations department in Seattle donated hundreds of pounds of coffee to the sailors on the USS Abraham Lincoln carrier.

 

On Sept. 21, 2006, Starbucks was honored with the Freedom Award during a ceremony in Washington, D.C. The Freedom Award, the highest award bestowed by the Department of Defense in recognition of an employer, was created in 1996 by President Bill Clinton and Secretary of Defense William Perry to publicly recognize American employers who provide exceptional support to their employees who voluntarily serve the nation in the National Guard and Reserve.

 

Starbucks employs approximately 90 U.S. partners (employees) who serve in the military and are currently on active duty. In support of their efforts, Starbucks provides a supplement to make up the difference between their military pay and their pay level at Starbucks before they went on leave. The partner (employee) can continue health coverage, and family health coverage, if enrolled, for up to 18 months. Partners (employees) are guaranteed a position upon return from active duty, except in rare circumstances, as permitted under the Federal Military Leave Laws; additionally, tenure at Starbucks is also kept while on active duty.

 

To enhance our U.S. partners' (employees) efforts in support of U.S. military troops, Starbucks is honored to extend our relationship with the American Red Cross in order to provide more coffee to relief efforts during times of conflict. On multiple occasions, Starbucks has donated 50,000 lbs of coffee to the American Red Cross for distribution to those troops serving in Afghanistan, Iraq and Kuwait.

 

In response to an email concerning Starbucks lack of military personnel support, we replied to an e-mail circulating on the internet that contained misinformation about the Company. Starbucks contacted its author, a Marine Sergeant, who subsequently sent an e-mail to his original distribution list correcting his mistake, the text of which is:

 

"Dear Readers,

 

Almost 5 months ago I sent an e-mail to you my faithful friends. I did a wrong thing that needs to be cleared up. I heard by word of mouth about how Starbucks said they didn't support the war and all. I was having enough of that kind of talk and didn't do my research properly like I should have. This is not true. Starbucks supports men and women in uniform. They have personally contacted me and I have been sent many copies of their company's policy on this issue. So I apologize for this quick and wrong letter that I sent out to you.

 

Now I ask that you all pass this email around to everyone you passed the last one to.

 

Thank you very much for understanding about this.

 

Howard C. Wright

Sgt USMC

1st Force Rcon Co

1st Plt PLT RTO

 

dated: August 17, 2004"

 

Additionally, confirmation that this is an inaccurate rumor can be found at: http://www.defenselink.mil/news/Nov2004/n11092004_2004110908.html

http://www.boycottwatch.org/misc/starbucks2.htm

http://www.boycottwatch.org/misc/starbucks2.htm

http://truthminers.com/truth/starbucks.htm

http://www.truthorfiction.com/rumors/s/starbucks-iraq.htm

http://www.aMillionThanks.org

http://www.snopes.com/politics/military/starbucks.asp

http://hoaxbusters.ciac.org/HBUrbanMyths.shtml#starbucks

 

Thank you again for writing. We ask you to accept our deepest appreciation to servicemen and women and we hope that you will remain a valued Starbucks customer. If you have any additional feedback or would like to discuss this further, please feel free to contact us at (800) 235-2883 or email us at info@starbucks.com.

 

Sincerely,

 

Minh L.

Customer Relations

Starbucks Coffee Company

 

If you would like to share your thoughts about your experience with Starbucks Customer Contact Center, please click on the link below to participate in a short survey.  Your comments will be used to ensure that any future experiences with Starbucks Customer Contact Center meet your highest expectations.

 

http://www.starbuckscontactcenter.com/star_ccc_index.asp?group=CR&template=CR051






CIVES ARMA FERANT - Let the citizens bear arms.
POLITICIANS SHOULD BE LIMITED TO TWO TERMS - ONE IN OFFICE AND ONE IN PRISON.... Illinois already does this.

Offline Siskiyou

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Re: Starbucks?
« Reply #4 on: December 04, 2006, 11:39:31 AM »
I have work a couple of large emergencies where Starbucks has contributed coffee.  It left a positive impression with me.  But I am starting to worry about some other business practice.  In at least two locations that I am aware of Starbucks have opened up next door to two very nice Coffee Shops.  One of those has gone out of business.  Time will tell with the other Shop.  I will continue to do business with the locally owned shop.  I am not against Starbucks but the old silver hair crowd my not be as flighty as the young ones.

Is Starbucks the WalMart of Coffee Shops?
There is a learning process to effectively using a gps.  Do not throw your compass and map away!

Boycott: San Francisco, L.A., Oakland, and City of Sacramento, CA.

Offline ironglow

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Re: Starbucks?
« Reply #5 on: December 05, 2006, 02:40:14 PM »
Siskiyou;

   Starbucks is definitely NOT the Walmart of coffee shops.
   Walmart sells it's products at working man's prices !...LOL
If you don't want the truth, don't ask me.  If you want something sugar coated...go eat a donut !  (anon)