You just reminded me of an experience I had with Lee about a year ago. I had bought some Lee dies for 7.62 Nagant and was just starting to reload that caliber with some 7.62 Nagant brass and found that I couldn't seat the bullet below the case mouth. I called Midway (from whom I ordered the dies) and they sent me an entire new die set and told me to keep the first one. Second die set was exactly like the first.
I then called Lee and they said that those dies sets were made to use 32-20 brass(?), not 7.62 Nagant. At any rate the engineer I talked to at Lee made two bullet seaters that would work and sent them to me for free.
Yup, good experiences from both RCBS and Lee.
BTW, I ordered a hammer spring for an H&R M157 from Numrich yesterday, the spring cost $2.10 and the shipping was $8.95. Don't know what everyone else thinks, but I thought the shipping was outrageous, they must rely on their shipping department to be a profit center.
Roudy