I am seeking information/confirmation, all the while ranting because i cannot communicate with tech support at AT&T.
We have two computers--I don't know why, because it is obvious that I can't understand one--I digress; one is operated by a wireless connection in the same room with the other computer.
We use AT&T as our IP and we use a two wire router for the wireless.
The/Our original computer--when we only had one computer--was a Gateway and it was connected about three years ago too (then)SBC, now AT&T when I bought a Dell computer and started using it in the wireless connection thru the old Gateway.
After a few issues it began a life of good service.
The old Gateway began showing signs of advanced age and doing funny things---SOOOO--- we got a new Dell this last Friday.
My son-in-law set it up for us.
We used the old SBC set-up disc-questioning this because the new Dell has Vista for an operating system--we wondered about the compatibility problems we might encounter.
It set-up nicely--so we thought--and went to bed Friday night happy.
Saturday it would not connect too the Internet. Contacted AT&T and seemed to solve the problem with a re-start. WRONG!!!
It would not reconnect too the Internet each time it was left idle for a period of time without a re-start.
Communications with AT&T's tech support became more strained---I am not sure they ever got the idea that the new computer was the base or computer connected too the phone line.
They ran a number of try's and finally have settled on the (their fact) that we needed to be connected but an ether connection--at times I wished I had some eather--ignoring my suggestions about a new set-up disc compatable with Vista.
I contacted Dell and they too agreed that it should not require an ether connection since both computers worked well with the old two wire connection---but it would not hurt anything to try it.
Last night my wife, the Hen, talked with AT&T (finally) when she could not get connected---my patience has been run dry---and they talked her into the ether net connection plus they said they needed too send her a new set-up disc which would be compatible wit Vista.
This AM I was able to get on the net without a re-start---so maybe they were correct.
I have never lost my connection at the computer serviced by this wireless connection.
What do you folks think???
Blessings