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Author Topic: Great service  (Read 416 times)

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Offline saltydog

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Great service
« on: July 21, 2007, 02:44:19 AM »
RUGER and Ruger SERVICE has been the souce of several comments over the years - Last week I needed a part for my Ruger 44 MAG carbine - it was one of the orginal first several hundred made so parts are scarce and not always as in the parts diagram. I called Ruger and the women who answered the was both knowledgeable and helpful. She found the scarce part and got it right out to me. Could not have been a better transaction. KUDO's to the new Ruger - sorry Bill.
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Offline Haulbass

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Re: Great service
« Reply #1 on: July 24, 2007, 03:13:34 PM »
I lost a small spring and part off my gp-100 (I think it went down my sink drain) when field stripping it.  I called Ruger to buy the part and they sent me 2 for free.  When I got the part, I replaced it only to find out that I order the wrong part.  So, I called Ruger again and they sent me 2 of the correct parts for free!!! 

I really don't know what more you can ask from a company.  I've got 4 Rugers (m77 bolt, revolver, mkII target pistol and 10/22) and I'm a satisifed customer.
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Offline shaner

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Re: Great service
« Reply #2 on: July 25, 2007, 01:35:40 AM »
was her name colleen? if so shes the same lady  who helped me  a couple of times , i was out there to prescott  a while back stopped atthe factory   to hopefully see inside and to meet her an thank her personally,  but i wasnt allowed to  see the wizard  hahahah i couldnt get behind the curtian,  no one allowed in since 911 , i have only good to say on rugers C/S dept
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