A conversation between a Customer and A Bank of America employee.
Bank: This is Bank of America, may I help you?
Customer: Yes, I want to cancel my account. I don't want to do business with you any longer.
Bank: May I ask why?
Customer: You're giving credit to illegal immigrants and I don't think that is right. I am taking my business elsewhere.
Bank: Well Mr. Customer, we don't want to see you do that, but we can't stop you. I'll help you close the account. What is your account number?
Customer: (gives account number)
Bank: For security purposes and for your protection can you give me the last four digits of your social security number?
Customer: NO.
Bank: Mr Customer, I need to verify your information, but in order to help you I I'll need verification of who you are.
Customer: Why should I give you my social security number? The reason I am closing my account is that your bank is issuing credit card to illegal immigrants who do not have social security numbers. You are targeting that audience and want their business. Let's say I'm an illegal immigrant and you've given me a credit card. I have a question and call you for assistance. You wouldn't be asking me for a social security number, would you?
Bank: No sir, I would not.
Customer: Why not.
Bank: Because you would have to press "2" to speak in Spanish. We don't ask for that information when calling in on the Spanish line.
Check this out on Snopes.com - IT'S TRUE!
http://www.snopes.com/politics/immigration/bankofamerica.asp