Have your friend visit the NEF/H&R Centerfire forum FAQs here if he still has problems with stuck brass, it's an easy fix if he doesn't want to return it for repair on H&R's dime. Stuck brass in 2006 and later H&Rs is a moot point, they started switching over to mechanical extractors in 2004, so it's pretty much a non-issue, but most H&R owners prefer the old ejectors and wish H&R would offer either as an option or switch back to ejectors.
As far as the SPRs, if you're content with the few chamberings they offer and not being able to add another barrel for ~$100, they may have their appeal. But if a person prefers to buy US Made products, the SPR isn't an option. I don't know what kind of CS Remington offers on them, but I do know for a fact that H&R CS is second to none and stands behind their products well after their stated warranty period.
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Tim