this is a sad story ! here's a good one , i purchased a ''used'' high point carbine a while back , it didn't have all the accessories, since it was used. called hi point and inquired about ordering a scope rail , the wonderful lady on the phone asked what else i was missing , and she ran down the list of accessories it should have come with , sling , sling swivels take down tool trigger lock owners manual . of course i was missing all of this ,i said just send me all of it , when i asked her what i owed she said nothing she'd send it out asap . i recieved it the next day . all this for a used firearm that retails around $200 new , that wasn't originally purchased by me . makes me appreciate truley good companies . i hope i never have any problems with my pt92afs !!