Discovered that my "new to me" Contender was missing the rear screw on the fore arm.
Called T/C customer service to buy a replacement and the guy said it would be more cost effective for us both if they just sent me a new one free of charge. Getting my credit card number, charging me a couple of bucks...just too much trouble compared to sending me a free one.
Cost me the time to tell him which screw was missing, for him to look up the part number, mumble a few things as he found out what he needed to get me the screw, writing things down like my address, then wait for the mail to get the job done.
Arrived yesterday, installed in two minutes (took some time to find the screw driver).
I think I'd do that again if need be, before looking around in hardware stores.