I am going to replace my old Pacific Single stage press. Well I Decided on the Redding Big Boss or Big Boss 2. I posted a question on here as well as another form, the response were help full.
But I also sent an E-mail too Redding, Last night the phone rang and it was a Rep from Redding. First thing out of his mouth, He states who he is and apologizes, if his call is at an inconvenient time, he then spends the next 10 minutes on the phone and answers every question I have and informs me of features I had not thought of.
We even talked reloading for a while, very nice guy.
This was my second dealing with Redding customer service, a few months back I needed a part for a Saeco mold, called and once again very professional guy on the other end, and the part was mailed out free of charge the nest day.
From the name I use on here you can tell I am not a Redding exclusive user. But the Redding items I have, I may have paid more for them, but the quality and customer service from Redding more than makes up for the extra cost,