« previous next »
Pages: [1]   Go Down

Author Topic: H&R customer service  (Read 622 times)

0 Members and 2 Guests are viewing this topic.

Offline honcho12

  • Trade Count: (1)
  • Member
  • *
  • Posts: 12
H&R customer service
« on: January 13, 2011, 07:01:45 AM »
Just got off the phone with H&R to order a fore end spacer and screws.  The guy on the phone took my info and then informed me there would be no charge.  Nice touch these days ;D.  I didn't need the parts due to failure of the old one, I dropped it while cleaning and broke it.  Great service.
Logged

Offline gcrank1

  • Trade Count: (24)
  • Senior Member
  • *****
  • Posts: 7644
  • Gender: Male
Re: H&R customer service
« Reply #1 on: January 13, 2011, 12:59:48 PM »
Good to hear!
I hope I get that CSR if I have to call about something.
Logged
"Halt while I adjust my accoutrements!"
      ><   ->
We are only temporary caretakers of the past heading toward an uncertain future
22Mag UV / 22LR  Sportster
357Mag Schuetzen Special
45-70  SS Ultra Hunter with UV cin.lam. wood
12ga. 'Ol' Ugly OverKill', Buck barrel c/w  SpeedStock  and swap 28" x Full bird barrel, 1974

Offline montveil

  • GBO Supporter
  • Trade Count: (0)
  • Contributor
  • *****
  • Posts: 343
  • Gender: Male
Re: H&R customer service
« Reply #2 on: January 14, 2011, 05:40:45 AM »
When I get good customer service from a rep I ask the rep to connect me to his manager. Tell the manager about the reps fine service and the Companies appreciated service.
Logged
MONTVEIL IN THE NC MOUNTAINS
Pages: [1]   Go Up
« previous next »