Sending in a scope?

[DANNY-L]

I have an older bushnell banner 4-12x40 AO  japan made. It is starting to get a little gray around the outside of the picture. If I send it in what are my chances of getting the same scope back and not some china scope sent to me for a replacement. I read somewhere but can't remember where,that there was a place to send your made in japan scopes for repair and returned. Thanks

[Lloyd Smale]

if my experience with there customer service is anything like your going to get id stick it on the shelf and buy a new one. the response i got last time was that model isnt stocked anymore and if you want your old scope back send 25 bucks for shipping. they said they only warantee a scope for a year and no longer work on discontinued models. there policy must have changed lately as i sent an old scope cheif in for repairs a few years back and they sent me a new 3200 for a replacement for it free of charge.

[DANNY-L]

Thanks Lloyd that's kinda what I figured.

[tomtomz]

Sounds like a lens coating or internal prism is failing, which would require
dismantling or replacement.

Bushnell will either repair yours, or send you a new model of similar specs.

Since the Banner was once the top scope, you'll probably get back a Banner
from a different manufacturing lot. If they can't do that, you might get an Elite,
which is a big upgrade.

I've dealt with them many times, since I live near and buy from their factory
outlet store, and am on a first name basis with the store manager.

A repaired, fully warranted banner like yours sells for about $80 as a refurb
in their outlet store.