It seems a LOT of stuff , made in the USA, is way, way back ordered.
I have heard of that firm, but that is all; -- I called and talked to the people for my long-block and all sad, without exception said: We normall can ship these in 7-10 days but are swamped with orders and it will be a month to months before we can ship to you.
The other half's orders for beauty products have similar, back-ordered time consuming wait , where as she used to go to the store in town and just buy it.
i have encountered that order cancelling item on other stuff though.
There is a reason for this but I do not have the answer.