stiff neck, I hope that the left hand doesn't know what the right hand is doing in the their shop, it wouldn't be the first time someone has spoken to customer service and be given a different story than the fellow in the shop gave. We hold out hope for the best, but all their literature says 6-8 weeks, 5 ain't really that bad, I'm just missin a Handi I've never had. I've got Handi-holism Baaaaaaaaaaaaaaaaaaadddddd :roll: