, Welcome aboard DougB, it looks as if your new here and the CS section sometimes takes it's share of knocks but for the most part they are the nicest bunch of accommodating people you will ever meet. And they are this way most of the time after dealing for hours a day with people like us, who only call when something is wrong!!! Think about it, when is the last time anyone here called CS just to say "thanks, my gun is great" or even sent them a little something, a thank you card, had a pizza delivered around lunchtime or some little act of kindness to them?
Gordon, Jennifer and John (is he out injured?) as well as Mary (?) in billing are all great people and in no small way, actually a LARGE way, make H&R/NEF the great company it is.
Think about it, these are fine little reasonably priced guns which may have their share of problems when fresh from the factory. It's left to those fine people in CS to make them right.
I think they do a great job and all deserve a big thanks from all of us here....<><.... :grin:
P,S. Next week I think I'll try to locate a Pizza shop that delivers in Gardner, Mass and see if I can have a couple of Pizza's sent in for their lunch... :wink:
