Sir, find some fired 17HMR cases that have come out of a good gun where the shoulder looks like an unfired case. Take the gun , cases from your gun with the shoulders blown out, and the good empty cases and show them to your dealer. Explain that even after the factory had the gun you still have a problem that you believe has some "LIBILITY SAFETY issues. Ask for your money back, or a trade for something that gives you credit for what you have spent. I have bought a lot of Taurus guns and been lucky that all were good guns. The number of people having problems with them now is a shame. Greybeard, is right about their quality going to crap. I love the guns I have that was built by them, and would like a few more, but not until quality returns, and customer service gets to be that, Customer Service, not the Excuse Department.