Author Topic: Best customer service EVER  (Read 345 times)

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Offline R.W.Dale

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Best customer service EVER
« on: January 18, 2006, 02:11:43 PM »
I had a brain fart the other day and ended up dry firing my Hi-Point 995 carbine breaking the firing pin. So I boxed everything up excluding the magazine, with a nice letter explaining the nature of the problem and a request to purchase a scope mount. This was 11 days ago.
 Today I got my rifle back from "Santa in the big brown truck". I opened the box up and to my suprise there was a hand written note on the back of my letter listing everything Hi-Point did to my rifle. Polised the feed ramp , firing pin and spring , not one but 2 extra mags , a new trigger , new main spring and a NEW STOCK:eek:  as well as the scope mount I was wanting to buy free installed. Heck I now have a new carbine.
 They were so good I now feel obligated to buy one of thier 9MM compensated handguns :D