« previous next »
Pages: [1]   Go Down

Author Topic: SIMMONS MASTER SERIES  (Read 1000 times)

0 Members and 1 Guest are viewing this topic.

Offline triggerman

  • Trade Count: (0)
  • Member
  • *
  • Posts: 20
SIMMONS MASTER SERIES
« on: January 30, 2006, 04:19:39 AM »
I BOUGHT TWO 2.5x 10 AETEC SCOPES ONE FOR ME ONE FOR MY BUDDY
PUT MINE ON A 30-06 HIS WENT ON A 300 WSM AFTER 20 ROUNDS HIS PARALLAX WENT BAD ALONG WITH THE POWER ADJUSTMENT.
WHEN I LOOKED AT THE WARENTTY THEY WANT ME TO PAY SHIPPING BOTH WAYS (YOU HAVE TO PUT A CHECK IN FOR $10.00)
THIS IS @#$%$#@
IF IT'S A DEFECTIVE PRODUCT THEY SHOULD PAY FOR THE SHIPPING
I'VE NEVER HAD TO PAY SHIPPING WHEN RETURNING A RIFLE OR PISTOL FOR REPAIR?
WHAT GIVES.
Logged

Offline poncaguy

  • GBO Supporter
  • Trade Count: (2)
  • Senior Member
  • *****
  • Posts: 2751
  • Gender: Male
SIMMONS MASTER SERIES
« Reply #1 on: January 30, 2006, 02:02:56 PM »
Was that one of the new models they just brought out?
Logged

Offline quickdtoo

  • Global Moderator
  • Trade Count: (149)
  • Senior Member
  • *****
  • Posts: 43300
  • Gender: Male
SIMMONS MASTER SERIES
« Reply #2 on: January 30, 2006, 02:09:58 PM »
The $10 fee applies to all Simmons scopes, not just the Master Series. The Master Series also has a 48 hour turn around policy on replacement....

http://www.simmonsoptics.com/ServiceSupport.htm

They aren't alone in the $10 fee policy, Bushnell has the same policy...

http://bushnell.com/customer_service/
Logged
"Always do right, this will gratify some and astonish the rest" -  Mark Twain

Offline 30-30man

  • GBO Supporter
  • Trade Count: (3)
  • A Real Regular
  • *****
  • Posts: 933
  • Gender: Male
SIMMONS MASTER SERIES
« Reply #3 on: January 30, 2006, 03:47:28 PM »
Sorry about your troubles with the Simmons.  Most people including myself have got quick turn around times with them.  Often, they just send you a new scope.  Simmons has good customer service compared to some of the other companies.
Logged
Pages: [1]   Go Up
« previous next »