Author Topic: Quality not Job one at T/C  (Read 596 times)

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Offline sparsons

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Quality not Job one at T/C
« on: March 02, 2006, 01:33:46 PM »
checked on my Hawken a couple weeks ago and found out they were 4 weks behind. Called this week and found they are now 4 to 6 weeks behind with 8 repairmen. If they only fix one gun a day that is 40 a week and to be behind upto 6 weeks means a lot of guns are being sent in for repair or replacement. Have not seen my Hawkens since the first week of Jan. sure glad I bought the Shenandoah by Traditions would not trade it for a dozen Thompson Hawkens right now.

Offline Slamfire

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Quality not Job one at T/C
« Reply #1 on: March 02, 2006, 03:37:33 PM »
Perhaps there is a reincarnation of black powder shooting with traditionally styled firearms, and folks are sendin' in rifles they put up 20 years ago. Propably for rebarrelin' as they didn't rust proof 'em before they hung 'em on the mantle. How's thzt make T/C a bad guy all of a sudden?  :shock:
Bold talk from a one eyed fat man.

Offline ss1

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Quality not Job one at T/C
« Reply #2 on: March 02, 2006, 03:46:57 PM »
Service manger Tim P. was to retire 3-1-06 after 33 yrs. He built T/C's rep for warrent repair. I beleive that things will be different in the future, and it is usually not as good after an "old timer" retires. [IMHO]

Offline captchee

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Quality not Job one at T/C
« Reply #3 on: March 03, 2006, 03:31:06 AM »
more of the word is getting out  about TC lifetime warrantees an all those flinters with poorly designed locks  or  improved breeches with to small a chamber are getting pulled from the back of the closets and getting sent in .

 lets hope however ist a up tern in the numbers of traditional  designed weapons shooters . that would be  fine with me

Offline commanche

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t/c
« Reply #4 on: March 04, 2006, 07:20:45 AM »
Quote from: captchee
more of the word is getting out  about TC lifetime warrantees an all those flinters with poorly designed locks  or  improved breeches with to small a chamber are getting pulled from the back of the closets and getting sent in .

 lets hope however ist a up tern in the numbers of traditional  designed weapons shooters . that would be  fine with me
                                               you are right on why backlog of guns.this is time of year is when everyone sends in their guns as no hunting and its cold out,so no shooting.i also have gun in to be blued that is been there for 5 weeks and they said it will be looked at next week, so, about 7 weeks should be the time on this.                                                       i dont care if they keep it another 2 months as i dont shoot until around may anyhow.you think they are bad, try dealing with BROWNING/BERETTA,unreal.                                          like said, T/C  has great warranty, i think that keeps people buying their guns. with new locks out on gun ,everyone is sending their gun in. if you have the OLD  lock,it will still shoot fine if you leave the flint bevel down and a knickel away.if T/C  ever gets away from their warranty, that will be end of that company.                                                                                           i am paying 65 dollars to have them touch up knicks on a barrel and reblue the whole barrel. i will update how it looks when i get it back in 2 or 3 weeks from now.                                                                                   as unions get less ,workers will get less and more work left for ones left. its happening all over now and service is starting to show it.take care.