I've heard the same problems with Burris scopes regarding service, but I have no firsthand experience with their service. I've owned several, and would own more. I have a sightron that I love, I always look to that line as one of my first choices. I've read a lot of mixed reviews on the Gameseeker, they are made in China, NOT by Burris. The price point looks good, and they have a warranty for life. But they aren't in the same class as the Burris and the Sightron. I would compare the Gameseeker to the Bushnell Trophy/Banner/Legend series of scopes or to the upper level Simmons in that price area. For $200 I would look at the Sightron, Weaver Classics, and Bushnell Elite 3200 scopes. Are you looking for a fixed power or a variable?