What weight bullets are ya shooting? If they're light for caliber, it may very well need to go back to the factory, but if they're heavy, maybe you should try some lighter bullets first. I have 3 243 H&Rs, one likes 80gr Remingtons, the other like 95gr and 100gr Federals, haven't shot the other one yet. No keyholes with either one tho.
Their phone number and email address is in the FAQs, but they're closed until July 30th. (866)776-9292.
Tim