In March I fought a battle to return my Charter Off Duty .38 in for repairs.
PO, flat refused to take a handgun.
FedEx, UPS both: over night exp $74 etc. F that!!
Ended up taking the cyl out, put it all in the factory box and sending as machined parts.
Two weeks later I'd been in the shop most of the day and came in to eat and checked the mail.
There was a Priority box tossed on the porch. It did have a tamper proof tape seal on it. But, otherwise there it was!!
Happened to have another shooter here at the time and since I knew he'd never believe me.
I gave him a box cutter and the box to open it up. Messed his drawers when he saw it was a fully
functioning .38 pistol.
Could have been a box of rubbers, or full of dirty socks, or anything else. But, there it was, just tossed on the porch like any other box is. Shocking!
Charter claimed: "we never send them out like that!!" When I had my witness verify that he did in fact open the box and that's what he found in it, they stopped replying.
Cover thy arse is all I can say fellas,
George