Author Topic: Does anyone know RWS has a website of contact info?  (Read 917 times)

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Offline rickyp

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Does anyone know RWS has a website of contact info?
« on: January 14, 2008, 01:06:00 PM »
Does anyone know RWS has a website of contact info?

Offline 95Road King

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Re: Does anyone know RWS has a website of contact info?
« Reply #1 on: January 21, 2008, 09:18:29 AM »
Best I can do is this,
   umarexusa.com
  No cap. letters!

Offline mrbracke

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Re: Does anyone know RWS has a website of contact info?
« Reply #2 on: September 18, 2009, 05:48:14 PM »

Offline securitysix

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Re: Does anyone know RWS has a website of contact info?
« Reply #3 on: September 19, 2009, 12:56:41 AM »
Don't be surprised if you're disappointed with the customer "service" you receive from Umarex USA.  My Model 52 broke the day I got it, through no fault of my own, before I even got to shoot it.  I contacted their customer "service" and was basically told that it (the defective gun) was my problem and if I wanted the part I needed to fix it, I'd have to pay them $20 +shipping. 

So I took some measurements, went to MSC Direct's website, ordered 3' of drill rod, 3' of threaded rod, and a die set to thread the ends of the drill rod if the threaded rod wound up not working, all for less than $20 shipped and can now repair that same break 5 more times, though I'd be surprised if it happened again.  I've been happy with the gun since then, but I'll never buy another RWS product again, and I emailed the parent company in Germany as well as Umarex USA to let them both know.