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Author Topic: Garmin Service  (Read 724 times)

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Offline Daveinthebush

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Garmin Service
« on: July 17, 2003, 09:29:51 AM »
My Garmin GPSII+ went belly up this spring and lost all of its waypoints.  Emailed Garmin and they said the 10 year battery was dead and I would have to send it to them to replace at $89.  

I really did not like the thought of that but disliked buying a new one too.

Well I got it back today:

New battery.
New battery circuit.
New key pad.
New face plate.
New antenna ( I had the old one here)
New update on the software.

No additional charges over the initial $89, and free shipping!

I wasn't too happy in the beginning but they did a fine job and never charged me for the extras.  Sounds like pretty good service to me!
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Offline Double D

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Garmin Service
« Reply #1 on: July 17, 2003, 10:53:36 AM »
They did me one better when my circuit board failed.  All the stuff you got in a new unit plus they pulled all my old waypoints from the old unit and restored them. But it was still under warranty so it didn't cost me anything.

DD
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