I have ordered from Lock, Stock and Barrel in the past and was pleased with their prices and service. Obviously in this case, their was a misprint in the advertised price that you wished to take advantage of. Did you call the company and inform them of the price of the dies on their website? Or did you just try to sneak it by them by ordering three such die sets? You tried to be sneaky, they corrected the price, and you were charged accordingly...where's the problem. Just like when a cashier gives you too much change back, you show them the mistake, not sneak off with the extra money.
Jim
As Slavage wrote in his post, he watched the site for three weeks and then ordered. The price had been posted during this time as if it were a major sale. It took the company two months to respond in spite of his numerous attempts to contact them. The companies first contact stated the price was in error. Mr Slavage responded that if the price he had ordered at was in error to cancel the order.
That should have stopped the entire process. The company should have honored this request as the items had not been shipped. What leads you to believe the man was trying to do other than buy something at a greatly reduced price? I see nothing in this entire exchange that could lead me to believe there was any attempt by Slavage to "be sneaky". Quite the contrary, the man said to cancel the order and if there was any attempt at being sneaky it was the company billing his card for more than he had authorized.
Going on the reasoning I'm seeing presented by several posters it would be logical to assume that it is a common practice to question the price of any gun on a gun rack that seems to have a really good price displayed. I for one don't tell a dealer that he is not charging enough for a rifle and that I would feel "sneaky" if he didn't at least double the price. Quite the contrary. I'm like the majority of folks and will try to get the price lowered or perhaps a box of shells thrown into the deal.
When this company elected to ship an order there was some question about, they brought the subject of the price difference up, after the buyer had stated "I don't want it at that price" they were out of line. Not a complicated scenario at all. If you decide you don't want a pair of shoes that are overpriced and tell the clerk at the store "No, thanks anyway" you don't expect them to take the money from your wallet and bag up the shoes for you. This is what LS&B did. Pure and simple.
As I wrote before, I am surprised at the rancor directed toward Slavage and continue to be more amazed as this thread progresses. If I have missed something in his post or if anyone has information that indicates my take on this is in error please point it out to me. If I'm wrong I will apologize to all wronged by my reasoning.
Apparently this company has a lot of satisfied customers and this incident may be a one time thing. Be that as it may customer loyalty does not make a wrong right nor does it make jumping on a victim correct.
Mike