I have over 20 Saeco molds. Most of them are 4 cavaties. I have purchased them as far back as 1984 and added to my collection since then.
My most recent one was bought last month from Buffalo Arms. I boiled it in hot spic and span water, dried it and brushed it off and started casting. It took about 10 to 15 dumps to get it up to speed and seasoned. I cast about 150 bullets that day.
The next week, I fired it up and with a cold mold, along with two other molds, I had perfect bullets coming out of all the Saeco 4s in a few warming casts. The off to perfection. I made another 150 or so bullets ready to size and shoot on that day.
I have never had to deal with customer support, except 20 to 25 years ago. The Customer service section busted butt to make one mold right.
By the way, I bought an LBT Aluminum block mold in 4 cavity about 18 years ago.. It is the 38/357 Ogived Wadcutter. The bullet is not accurate enough to suit me and the blocks are very finicky to heat up and keep hot to prevent wrinkles. I bought a Saeco 4 double ended Wadcutter mold to replace it and I retired the LBT to the Archives. My Saeco Wadcutters shoot great and even stay afloat out to 50 yards.
I have Lyman molds: Good for paper weights and they only make 2 cavities in Rifle Bullets.
I have RCBS molds: Excellent in the 200 grain 357. I sold my 7mm 146 and the 308 160/165 molds. I don't keep things that don't shoot well.
The other best of the lot in molds are the Hensley and Gibbs in pistol calibers. I have 5 six cavity molds and one 10 cavity and several 4s. They are about the best of the best. Can't get them anymore. They didn't make rifle molds to my knowledge.
I think a lot of the whole fuss is dependent on what a person expects from a device that only catches molten metal and forms a bullet. Do it right and it will make you very happy with Accuracy beyond your dreams.
Harold Clark