Author Topic: broken deprimming pin  (Read 846 times)

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Offline cridertj

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broken deprimming pin
« on: March 29, 2009, 10:56:18 AM »
I just broke my depriming pin on my rcbs die for a 204 and was wondering if any one knows were i can order one and if there is a number for the right pin my book does not list any also could it be something i did or will this just happen.

Offline stimpylu32

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Re: broken deprimming pin
« Reply #1 on: March 29, 2009, 10:59:04 AM »
Call RCBS , they will send you a new one or two . And yes it does happen from time to time .  ;)

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Offline Grumulkin

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Re: broken deprimming pin
« Reply #2 on: March 29, 2009, 12:14:48 PM »
When I broke mine, I believe they sent me 5 absolutely free and I haven't broken one since.

Offline quickdtoo

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Re: broken deprimming pin
« Reply #3 on: March 29, 2009, 12:32:43 PM »
That's one of murphy's laws, have a spare and you'll never need it!!  ;D

Tim
"Always do right, this will gratify some and astonish the rest" -  Mark Twain

Offline cridertj

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Re: broken deprimming pin
« Reply #4 on: March 29, 2009, 01:11:05 PM »
thanks for the info i will give them a call tommorow

Offline Sweetwater

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Re: broken deprimming pin
« Reply #5 on: March 29, 2009, 05:06:16 PM »
Our local Wal-Mart carries them - 5 in a package - there is a large size and a small size - I picked up a bag of each some time ago. Don't recall price, but definitely not expensive. Guess I didn't feel it was an RCBS problem so why should they have to pay shipping to me, which they would have done. JMHO>

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Sweetwater
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Offline OLDHandgunner

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Re: broken deprimming pin
« Reply #6 on: March 30, 2009, 01:44:42 AM »
That's one of murphy's laws, have a spare and you'll never need it!!  ;D

Tim

Totally agree.   ;D ;D

Offline wncchester

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Re: broken deprimming pin
« Reply #7 on: March 30, 2009, 03:02:06 AM »
"Guess I didn't feel it was an RCBS problem so why should they have to pay shipping to me, which they would have done. JMHO>"

I agree, and you have an admirable thought.  But, on the other hand, even they feel that you actually paid for it in the cost of the original price.   That "free" stuff later is part of their marketing plan so you should feel comfortable getting it!  IF you never need the "free" parts, it's just more money in their banks.  (That's not just my idea, it was confirmed to me by one of the their Customer Service representatives.)
Common sense is an uncommon virtue

Offline Siskiyou

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Re: broken deprimming pin
« Reply #8 on: March 30, 2009, 05:09:48 AM »
I keep extra decapping pins on hand for my Lyman and RCBS dies.  I have never broken one on a Lee Die.  When I started loading using a press I broke a number of the Lyman decapping pins.  I broke fewer RCBS decapping pins.

Broken decapping pens have become a thing of the past.  I use a Lee Decapping die for 99 44/100% of my decapping chores.  The Lee Decapping die has been one of my better investments.  Scroll down the line a couple items.
http://www.leeprecision.com/cgi/catalog/browse.cgi?1238425172.378=/html/catalog/casecon.html#DecappingDie
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Offline cridertj

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Re: broken deprimming pin
« Reply #9 on: March 30, 2009, 03:16:32 PM »
thanks for all the info after about a 25min hold on the phone i finaly got to talk to them and they are sending me a new pin and refills free i think i should have got a rcbs years ago when i decided on a lee . the service is awsome

Offline Sweetwater

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Re: broken deprimming pin
« Reply #10 on: March 30, 2009, 03:27:18 PM »
"Guess I didn't feel it was an RCBS problem so why should they have to pay shipping to me, which they would have done. JMHO>"

I agree, and you have an admirable thought.  But, on the other hand, even they feel that you actually paid for it in the cost of the original price.   That "free" stuff later is part of their marketing plan so you should feel comfortable getting it!  IF you never need the "free" parts, it's just more money in their banks.  (That's not just my idea, it was confirmed to me by one of the their Customer Service representatives.)

Wnncchester-
I wasn't aware of that being a part of their marketing ploy. I'll stand corrected, but probably not change my ways. Still feel that stuff like that is my responsibility, however I do appreciate the heads-up. Thanks. 

And, Yes, RCBS and a few others are awesome in their service department. Though I've read otherwise, Ruger and Redding have both bent over backwards to help me cure problems not of their making.

Nice to know there are some still around.

Regards,
Sweetwater
Regards,
Sweetwater

Courage is being scared to death but saddling up anyway - John Wayne

The proof is in the freezer - Sweetwater

Offline wncchester

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Re: broken deprimming pin
« Reply #11 on: March 30, 2009, 03:48:13 PM »
"I'll stand corrected, but probably not change my ways."

Don't misunderstand me, I'm not trying to change any minds nor knocking RCBS (or Dillon).  They make good products and it's nice that they stand behind them so well, but everyone should understand it's not for "free." 
I just didn't want you - or anyone - to feel guilty about getting replacement parts even due to user mischance, especially since they have that policy in view when they sell their stuff.  Maybe I shouldn't call it a marketing ploy, maybe a "plan"?

As your experiece with Ruger and Redding indicate, I too had good customer support the few times I've ever needed it from other makers IF it was a  manufactoring problem and not my own fault.  Even then I got parts for a reasonable price.  Seems reasonable to me.  (You know, like when a new car warrentee runs out, parts are still available but not for free!)  Only meaning decent support is not limited to things in green or blue boxes as some seem to think.
Common sense is an uncommon virtue

Offline Sweetwater

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Re: broken deprimming pin
« Reply #12 on: March 30, 2009, 04:04:36 PM »
No, I didn't misunderstand, but I probably did use a poor choice of words. We are cool!

Regards,
Sweetwater
Regards,
Sweetwater

Courage is being scared to death but saddling up anyway - John Wayne

The proof is in the freezer - Sweetwater

Offline mechanic

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Offline quickdtoo

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Re: broken deprimming pin
« Reply #14 on: April 01, 2009, 10:58:05 AM »
Midsouth sells em too as well as others.  ;)

Tim

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