Cancel you credit card before you die!

[LONGTOM]

This was sent to me by a friend.
I don't know if this really happened but I could see it being so.


Cancel your credit card before you die..........(hilarious!)
 
Now some people are really stupid!!!!

Be sure and cancel your credit cards before you die.
 
This is so priceless, and so, so easy to see happening, customer service being what it is today.
 
A lady died this past January, and Citibank billed her for
February and March for their annual service charges on her credit card, and
added late fees and interest on the monthly charge.
The balance had been $0.00 when she died, but now somewhere around $60.00.
A family member placed a call to Citibank.

Here is the exchange:

Family Member:
'I am calling to tell you she died back in January.'

Citibank:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'Maybe, you should turn it over to collections.'

Citibank:
'Since it is two months past due, it already has been.'

Family Member:
So, what will they do when they find out she is dead?'

Citibank:
'Either report her account to frauds division or report her to the credit bureau, maybe both!'

Family Member:
'Do you think God will be mad at her?'

Citibank:
'Excuse me?'
 
Family Member:
'Did you just get what I was telling you - the part about her being dead?'

Citibank:
'Sir, you'll have to speak to my supervisor.'
 
Supervisor gets on the phone:

Family Member:
'I'm calling to tell you, she died back in January with a $0 balance.'

Citibank:
'The account was never closed and late fees and charges still apply.'
 
Family Member:
'You mean you want to collect from her estate?'

Citibank:
(Stammer) 'Are you her lawyer?'
 
 Family Member:
'No, I'm her great nephew.' (Lawyer info was given)

Citibank:
'Could you fax us a certificate of death?'

Family Member:
'Sure.' (Fax number was given )

 After they get the fax

Citibank:
'Our system just isn't setup for death. I don't know what more I can do to help.'

 Family Member:
'Well, if you figure it out, great!
If not, you could just keep billing her. She won't care..'

Citibank:
'Well, the late fees and charges will still apply.'

(What is wrong with these people?!?)

Family Member:
'Would you like her new billing address?'

Citibank:
'That might help...'

 Family Member: 
'Odessa Memorial Cemetery
 Highway 129, Plot 20 Number 69.'
 
Citibank:
'Sir, that's a cemetery!'
 
 Family Member:
'And what do you do with dead people on your planet???'

 (Priceless!!)

You wondered why Citi is going broke and need the feds to bail them out!!


LONGTOM

[norman]

This was sent to me by a friend.
I don't know if this really happened but I could see it being so.

Cancel your credit card before you die..........(hilarious!)
 
Now some people are really stupid!!!!

 I agree 100%.  I believe this really happened.  Citibank stinks big time.  Had one of their cards and had nothing but problems with them.  And yes some people ARE really stupid.
Norman

[Rustyinfla]

  You know what they say... you can't fix stupid.

[Default]

Einstein believed that two things were infinite , Human stupidity and the universe , but wasnt certain about the second one ....


   Default

[Biohazard Monk]

I love it!  I was kind of hoping for eternal peace after I die...but now I know that my credit companies will still hound me!  Well that just rains on my parade!

[JoeG52]

http://www.snopes.com/business/bank/deadcard.asp

[SHOOTALL]

A good friends father passed away , he had poor judgement and died in the middle of the mo. so the Soical Security with drew funds from his joint bank account he had with a surviving wife to cover the remaining days of the mo. he had been paid for. It was done 2 days after his death .
Can't wait till the health care is run by them , bet you will have to return any un used drugs and band-aids !