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Author Topic: Let's talk about turn-around  (Read 429 times)

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Offline tmccray45

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Let's talk about turn-around
« on: June 24, 2009, 03:16:01 PM »
On the afternoon of May 28th, I mailed my shotgun receiver and forearm to H&R for an 20 ga. Ultra.   Today (June 24th), the brown truck pulled up and the guy sprinted up the driveway with a long box under his arm.

3+ weeks for me to mail it to NY, have them fit the barrel, and get back to me.   Now THAT's customer service!!
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Offline quickdtoo

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Re: Let's talk about turn-around
« Reply #1 on: June 24, 2009, 03:51:07 PM »
Be sure to post and vote in the Ilion Satisfaction poll sticky in the Centerfire forum.  ;)

Tim
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Offline Rustyinfla

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Re: Let's talk about turn-around
« Reply #2 on: June 24, 2009, 04:22:28 PM »


  That's pretty good. Did you call first to see if the barrel you wanted was in stock?
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Offline tmccray45

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Tim and Rustyinfla
« Reply #3 on: June 25, 2009, 02:41:34 AM »
"Quickdtoo: Be sure to post and vote in the Ilion Satisfaction poll sticky in the Centerfire forum."

Done and done.



"Rustyinfla: That's pretty good. Did you call first to see if the barrel you wanted was in stock?"

Nope.  Maybe dumb luck (and a lot more dumb than luck), but also maybe they are really trying.
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Offline PHATINJUN

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Re: Let's talk about turn-around
« Reply #4 on: June 25, 2009, 05:25:33 AM »
You already had the "Ultra" forearm? I assume you are talking about the Ultra Slug Hunter 20ga or did you send your regular shotgun forearm in and get "Ultra" Ultra Light Slug Hunter ? BTW that is good turn around though I have heard of not to many problems with shotgun buys. Good for you . I'm still to scared to send anything to them for fear of screw up. Kurt
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Offline Thunder

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Re: Let's talk about turn-around
« Reply #5 on: June 26, 2009, 06:37:38 AM »
Well, thats the opposite of mine. I sent my frame 12-2-08 for the ULSH 12 barrel and as of today still do not have it. I have called (4) separate occasions and spoke to a diffrent rep each time and have been told the barrels are on back order. I keep asking them to check and make sure my frame is still there and each time they state it is in there building. I hope I get it before deer season, I hope I even get my frame back worst case.
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